Scarborough station is on Westborough at the west end of the town centre: step-free platforms, ticket office hours, parking and the way to the South Bay.
Scarborough station stands on Westborough, the street that becomes the town’s main shopping run a little further east, so you arrive at the edge of the centre. TransPennine Express manages the station and runs the trains from York and Leeds; Northern’s trains come up the coast from Hull. London and the other starting points each have a page with the day’s trains.
The Grade II-listed building’s gold clock tower was restored in a £14m Network Rail upgrade in 2025 and 2026, which also brought a new roof and a better waiting room and ticket office. There are five platforms, and all of them are level with the main entrance, so the station has no lifts and needs none.
The main entrance opens onto Westborough. Directly across the road is the Stephen Joseph Theatre’s Art Deco building, an easy place to meet.
Follow Westborough east. A short way from the station it becomes a pedestrianised shopping street, then runs on into Newborough; the time and distance for that walk are in the station panel on this page.
The South Bay lies below the town centre. Beyond Newborough the streets fall away towards the harbour and Foreshore Road, which makes the walk to the sands an easy one and the walk back a climb. The Central Tramway, a cliff railway between the cliff top and the seafront, saves the climb; its opening days change through the year, so check its timetable first.
Taxis wait at two uncovered ranks off Westborough, one by the station’s north entrance, and both leave room for a ramp from the side or rear of a vehicle. Service buses stop on the main road outside, and National Rail’s page for the station links a printable sheet of onward connections. Arriva’s X93, which runs between Scarborough and Middlesbrough by way of Robin Hood’s Bay and Whitby, calls at Railway Station Stop S.
The ticket office is on the concourse. When checked on 27 October 2026, National Rail listed it as open 06:15 to 20:00 Monday to Saturday and 08:30 to 20:00 on Sunday. It has a low-level counter, and both counter heights have induction loops. The ticket machines have controls at a height suited to wheelchair users, and tickets bought online can be collected from the office or a machine.
The toilets are on Platform 3, with a unisex accessible toilet and baby changing; there is no Changing Places toilet. The heated waiting room on the concourse has automatic doors and seats with backrests and armrests, and TransPennine Express lists it as open 06:00 to 22:00 every day, public holidays included. A coffee shop and a shop share the concourse, and there is public Wi-Fi. There is no left-luggage service, so bags go into town with you.
National Rail puts Scarborough in step-free category A, which it defines as “step-free access to and between all platforms, at all times trains are running”. Boarding ramps are kept at the station and carried on every TransPennine Express train, and wheelchairs are available.
To book help, call TransPennine Express on 0800 107 2149 (18001 first for text relay). Help is also given without booking, from staff or through a Help Point. Before a departure, make yourself known at Customer Reception on the concourse at least 20 minutes ahead of the train; just inside the main entrance there is a welcome point with a button that tells staff you have arrived.
National Rail lists staff help from 06:15 to 23:35 Monday to Saturday and 08:00 to 23:00 on Sunday. Outside those hours the conductor, usually at the rear of the train, helps with boarding and getting off. If you need help getting through the station while it is unstaffed, call the same number to have transport arranged to the nearest station where assistance is available. Help Points are in the booking hall, on platforms 4 and 5 and beside Platform 2, all with induction loops.
The station car park has 84 spaces, two of them accessible. When checked, TransPennine Express listed a daily rate of £6.20 and a weekly one of £28. The daily ticket expires at 23:59 on the day it is bought and does not run into the next morning, so check the tariff board before leaving a car overnight. Blue Badge holders park free in the accessible bays after registering the badge through the link on National Rail’s station page. There are no electric car charging points.
The drop-off point is on the station side of the road and takes one car at a time; it is for setting down only. Cyclists get 26 spaces in sheltered stands on Platform 3, covered by CCTV.
Each route has its own page with the day's trains, the changes and a link to times and fares.